29.08.19

Reinstall Skype For Windows 10

I uninstalled Skype for Windows 10 and tried to reinstall it. I got a screen that said Do you want to Launch Skype (because it's already there. Fix Skype and Windows 10 – Some Early Errors and Solutions. Skype in Windows 10 comes as 3 separate apps. The Universal Skype preview may be in the lining. But for now, it will be split into – a video app, an app for calls, a message app. Microsoft is trying to integrate Skype into Windows 10, making it as the iMessage service for its OS. I was reinstalling my SKYPE on Windows 10. As I was doing it I hit the wrong age instead of September 7, 1936 I - Answered by a verified Tech Support Specialist We use cookies to give you the best possible experience on our website.

• Reinstall Skype For Windows 10
• How To Uninstall Skype
• Reinstall Skype On Windows

I opened Skype and it started installing an update, which I cancelled out of habit. Then I tried to open Skype again, and it wouldn't work, it came up with this error message:

And it simply won't open. I have to use the Microsoft Store version. But I prefer the original version. I've tried searching online to find a way to update or reinstall it, but everything points me to the Microsoft Store, which I don't want.

Is there a way to update/reinstall the original version of Skype on Windows 10?

RamhoundLouLou

1 Answer

You need the Skype for Desktop application, which is distinct from the now 'standard' Skype client which most download links will get you.

It can be found at Download Skype for Windows, Mac or Linux

This solution appears to work on Microsoft Edge, Firefox (desktop version), and Samsung internet (Chrome based) on Android, but for some reason not Google Chrome where it instead offers you the Windows Store version. In Chrome the button link goes to the Microsoft Store so if it appears not to work then try a different browser, use the change below or get a useragent switcher in Chrome to impersonate a different browser for this site.

In Chrome it shows you this instead

and clicking the link sends you to the Windows Store

In Chrome (or any other browser which sends you to the Windows Store) you need to click the dropdown arrow next to 'Get Skype for Windows 10' and select just 'Get Skype for Windows'

Run5kMokubai♦Mokubai

Not the answer you're looking for? Browse other questions tagged windows-10skype or ask your own question.

By Alexandra Bagratian December 6, 2017

greater than 7 minutes

‘Problems are not stop signs, they are guidelines’
Robert H. Schuller

Having become a communication classic, Skype is considered a must-have application for your computer today. Actually, the app is nothing less a symbol of unlimited information and limitless possibilities.

But nobody is perfect – and Skype is not an exception. Its reputation is not so impeccable, and we can hardly call this app a paragon of smooth running. For instance, although Skype and Windows 10 are supposed to get on like a house on fire, their relationship seems more like a battle of wills. As a result, Windows 10 users keep reporting Skype-related issues and asking for help.

So, if your desktop Skype is running wild these days, you needn’t tame it on your own – we have prepared a whole list of proven tips to fix your ‘Skype not working’ problem.

Major Skype Problems

The most notorious ‘Skype isn’t working’ issues in Windows 10 are:

• The app cannot be launched. Or you cannot log in to it: In a nutshell, your Skype won’t open or work.
• Skype crashes, hangs or freezes: Your Skype is acting weird and trying your patience.
• Skype connectivity issues: You can’t connect to Skype. Yep, it’s about the creepy ‘Sorry, we couldn’t connect to Skype’ message.
• Audio / Video issues: You cannot see each other. Or the sound does not come through. What a mess!

We hope our troubleshooting tips will help you fix all your Skype problems.

So, feel free to work your way down to get your Skype back on track:

1. Reinstall Your Rebellious Skype

If your Skype refuses to work properly, reinstalling it might resolve the issue.

First, you should completely uninstall the app:

1. Start menu -> Control Panel -> Right-click on Skype-> Uninstall
2. Follow the instructions provided by the uninstallation wizard

or

1. Windows key + R -> Type appwiz.cpl -> Enter -> Find Skype -> Right-click on it -> Uninstall
2. Follow the instructions provided by the uninstallation wizard

Make sure there are no traces of the old Skype version left on your computer:

This Computer -> C Drive -> App Data -> Roaming -> Skype -> Delete the contents of the folder

After uninstalling Skype, reboot your computer.

Now it is time to reinstall Skype:

1. Go to the Windows Store.
2. Search for the latest version of Skype.
3. Make sure it is compatible with your Windows 10.
4. Download and install the app.
5. You can also find the latest version of Skype on its official website.

2. Check for Windows Updates

Your system might be longing for updates, which can lead to uncontrollable or inadequate Skype:

Windows key +I -> Update & security -> Check for updates -> Windows will search for and download available apps automatically

Reboot your computer and check if your Skype is OK now.

3. Check Your Computer for Malware Issues

If your Skype is being too confrontational and seems to be asking for trouble, this might mean that malicious software is at work. Scan your computer and remove all the nefarious invaders as soon as possible. It is your duty to prevent them from leaving a trail of destruction in their wake.

And here are your main allies:

Windows Defender

Windows Defender is a built-in antimalware tool aimed at guarding your Windows 10. Windows Defender can help you fight back against malware and recapture your precious Skype.

Hurry up to perform a deep or a customized system scan:

Settings -> Update & Security -> Windows Defender -> Open Windows Defender -> Full / Custom

Your Main Antivirus Solution

If your Skype keeps acting completely weird, it is time your main antivirus solution performed a proper system scan. Chances are your computer is malware-infected.

A Special Anti-malware Tool

Sometimes using your main antivirus is not enough. In such a case, you should take on some extra help. A special anti-malware solution can increase your chances of handling the infection and protect your system from irreversible damage. Auslogics Anti-Malware is a good case in point: it can detect and remove the most sophisticated threats without conflicting with your main antivirus.

4. Check Skype Heartbeat

If your Skype app is not working properly, the problem might be on the other side. Check Skype’s system status in order to find out whether Skype itself is having issues:

Skype -> Help -> Heartbeat

A new web page will open. There you will find announcements regarding current Skype problems.

5. Repair Missing or Corrupted System Files

Corrupted or missing system files might be the reason for Skype not working in Windows 10.

To resolve this issue, try running the System File Checker tool:

1. Start -> Enter Command Prompt -> right-click Command Prompt -> select Run as administrator
2. Enter DISM.exe /Online /Cleanup-image /Restorehealth
3. Enter sfc /scannow -> Wait for the system scan to finish -> Reboot your Computer

6. Declutter Your Computer

Keep in mind that PC junk as well as corrupt keys and invalid entries from the Windows registry can cause the Skype app to crash. In order to avoid turbulent Skype, you should keep your Windows 10 neat and tidy. To achieve this, we recommend you to declutter your computer on a regular basis. Using a special tool for this purpose, for example Auslogics BoostSpeed 10, can save you a lot of time and give your computer a major boost.

7. Boot in a Safe Mode with Networking

If you are having Skype-related issues, try booting in a Safe Mode with Networking:

1. Start -> Settings -> Update & Security -> Recovery
2. Advanced Startup -> Restart Now -> Choose an option -> Troubleshoot -> Advanced Options
3. Startup Settings -> Restart -> Safe mode with Networking

Now try to launch Skype and log in to it. If no problems crop up, bring your computer back into its usual mode and enjoy your dutiful Skype.

If the problems persist, do the following:

1. Windows key + R -> Type %appdata% -> Enter
2. Search for the Skype folder -> Right-click on it -> Rename it to Skype_2 -> Enter

If these tips have helped you, feel free to disable the Safe Mode.

8. Check Your Connection

• Do your Skype calls keep freezing?
• Is your video pixelated?
• Does it have motion blur?
• Do the people you are Skyping with sound like old robots?

If yes is the answer to any of these questions, it seems you can travel back in time. Or maybe your Internet connection is just not good enough to provide high-quality Skype calls.

If the Skype app informs you of a slow Internet connection, you should take relevant measures:

• Check whether your network equipment is working properly.
• Check your router settings.
• Reposition your router to avoid signal interference.
• Place your computer closer to the router.
• Scan your computer for malware infection using the tips from this article.
• Disable the background programs that consume a lot of network resources.
• Give your internet service provider a call to troubleshoot your slow connection.

9. Tweak Your Network Settings

If your Skype is having connectivity issues, try tweaking your network settings:

1. Windows key + X -> Command Prompt (Admin) -> Yes -> Type the following text:ipconfig /release;
   ipconfig /renew;
   netsh winsock reset;
   netsh int ip reset;
   ipconfig /flushdns;
   ipconfig /registerdns;
   netsh int tcp set heuristics disabled;
   netsh int tcp set global autotuninglevel=disabled;
   netsh int tcp set global rss=enabled;
   netsh int tcp show global
2. Enter -> Reboot your computer

10. Disable uPnP

UPnP stands for Universal Plug and Play. Being enabled by default, this feature can open ports automatically, which is nice. The flip side of the coin is that uPnP can lead to Skype login or connectivity problems.
To disable uPnP, follow these steps:

1. Skype -> Tools -> Options -> Advanced
2. Connection -> Uncheck Enable uPnP -> Save -> Reboot your computer

11. Resolve Driver Issues

If you cannot:

• make or receive video calls
• hear anything
• be heard by anybody

chances are your webcam, sound card, speakers, or microphone drivers are playing up.

But before focusing on the drivers in question:

1. test your devices using Echo / Sound Test Service;
2. make sure your devices are plugged in and powered on;
3. try unplugging and then reattaching your external devices;
4. if you use wireless devices, check their batteries;
5. make sure Skype is trying to access the right devices;
6. reboot your computer.

If your devices keep refusing to operate the way they are supposed to, it is time for you to consider fixing your drivers.

Here are 3 ways to handle driver issues:

1) Try updating your drivers with Windows Update

Windows key +I -> Update & security -> Check for updates

Your Windows 10 will search for updates automatically. Install the updates you need and restart your computer.

2) Update your drivers manually

You can update your drivers manually by downloading their latest versions from the Internet.

Note: Download installation files only from trustworthy sources in order to keep malware at bay!

3) Use a special tool to tackle driver issues

Some special tools can help you fix all your drivers in a fast and simple way. Auslogics Driver Updater is one of them.

12. Keep Your Skype Up to Date

The sad thing is, out-of-date Skype versions can go slightly mad. That is why looking out for Skype updates is a wise strategy.

So, if your Skype app has been acting weird lately, try updating it:

Skype -> Help -> Check for Updates

Reinstall Skype For Windows 10

You can either Update Classic Skype or Try the new Skype – the choice is yours. Kagaz kalam dawat la mp3 song 320kbps download. Restart your computer after updating the Skype app.

To sum everything up, let’s go over our top 12 tips to fix Skype issues:

How To Uninstall Skype

1. Reinstall Your Rebellious Skype
2. Check for Windows Updates
3. Check Your Computer for Malware Issues
4. Check Skype Heartbeat
5. Repair Missing or Corrupted System Files
6. Declutter Your Computer
7. Boot in a Safe Mode with Networking
8. Check Your Connection
9. Tweak Your Network Settings
10. Disable uPnP
11. Resolve Driver Issues
12. Keep Your Skype Up to Date

We hope your Skype is up and running now.

Do you have any ideas or questions regarding this issue?

We are looking forward to your comments!

IMPORTANT: Auslogics values your privacy and will not disclose your information to any third parties. Every email includes an unsubscribe link, so you may unsubscribe any time. All personal data you provide to us is handled in accordance with applicable laws, including the European GDPR. Please see our Privacy Policy for more details.

YOU MAY ALSO LIKE

Reinstall Skype On Windows